1x Hikvision 8MP 2.8mm AcuSense Darkfighter Turret Network IP Camera Built in Mic and Speaker - DS-2CD2386G2H-ISU/SL Black

Frequently Asked Questions:

• What is the DS-2CD2386G2H-ISU/SL Black?
  A black, turret-style 8MP (4K) Hikvision IP camera that combines DarkFighter low-light imaging, AcuSense human/vehicle detection, PoE power and active deterrence (built-in strobe light and audible warning). It’s made for outdoor perimeter and entrance protection.

• What do “ISU” and “SL” mean?
  Those suffixes indicate variants with active deterrence hardware — typically a strobe light (visual alarm) and an audible warning/siren (plus speaker). In short: these models can warn intruders, not just record them.

• Will the strobe light and siren actually deter intruders?
  Yes — active deterrence can be very effective. The sudden light and sound often interrupt or scare off would-be intruders before they can cause damage, especially in small yards, shopfronts or driveway settings.

• Does this camera record audio and support two-way talk?
  The ISU/SL variants usually include mic and speaker hardware; one-way audio recording is common and two-way talk is supported when paired with a compatible NVR/VMS. Always check the exact model spec and recorder settings before relying on two-way intercom features.

• Is it legal to use a camera with audio in the UK?
  Audio is more privacy-intrusive than video. Under UK GDPR/ICO guidance, you should only record audio when necessary, display clear signage, document your lawful basis and retention policy, and avoid recording private conversations where possible.

• How good is the low-light performance?
  Very good — DarkFighter technology gives strong colour detail in low ambient light and IR for 0-lux B/W capture when needed. This means clearer evidence at night than many standard cameras.

• How is it powered and how easy is installation?
  It supports Power over Ethernet (IEEE 802.3af), so a single PoE cable can supply power and data — a neat solution for outdoor installs. A 12 V DC option may also be available depending on the installer’s setup.

• Will it work with my existing NVR or VMS?
  Generally yes — the camera uses standard network video protocols and common codecs (H.265+/H.264+), and many recorders support it. However, compatibility can vary by firmware and recorder make — test one unit or check the recorder’s compatibility list before bulk buying.

• Can it record if the network goes down?
  Yes — there’s usually support for local edge recording via microSD, which is handy as a backup if the network or NVR is temporarily offline. For long-term retention, pair it with an NVR or NAS.

• Is this model suitable for UK weather and outdoor use?
  Yes — the metal turret housing is built for outdoors (IP67 rated on comparable models) and is rated to operate across wide temperatures. Still, use proper cable sealing and sensible mounting to maximise longevity in the British climate.

• What warranty and support are included?
  When purchased through an authorised Hikvision partner like CCTVTEK, the product comes with a 3-year warranty. We also provide ongoing technical support to assist you throughout the warranty period and beyond.