1x Hikvision 8MP 2.8mm AcuSense Darkfighter Turret Network IP Camera Built-in Mic DS-2CD2386G2H-IU/BLACK

Frequently Asked Questions:

• What is the DS-2CD2386G2H-IU (Black)?
  A compact 8MP (4K) turret network camera in a black metal housing. It combines Hikvision’s DarkFighter low-light sensor, AcuSense human/vehicle analytics and a built-in microphone — ideal for clear day/night surveillance with fewer false alarms.

• Is the black model different from the white/grey versions?
  Functionally no — the black finish is cosmetic only. It’s the same hardware and feature set, but black often looks less obtrusive on dark façades and can be better for discreet outdoor mounting.

• What coverage do I get with the 2.8 mm lens?
  The 2.8 mm fixed lens gives a wide field of view (roughly ~108° horizontal). That’s excellent for covering entrances, shopfronts, driveways and wide courtyard areas where breadth of scene is more important than long-range zoom.

• How good is night and low-light performance?
  Very good — DarkFighter tech delivers usable colour images in very low light (spec sheet figures are extremely low lux values) and the camera also has IR illumination for 0-lux black & white capture (practical IR range around 30 m). You’ll get more useful night detail than many standard dome cameras.

• What does AcuSense actually do for me?
  AcuSense uses on-camera deep learning to classify and prioritise humans and vehicles, which cuts out most nuisance alerts (pets, falling leaves, lights). It’s not flawless, but when you tune detection zones, it dramatically reduces pointless notifications.

• Does the built-in mic record conversations — is that legal in the UK?
  The “-IU” variant includes a one-way microphone for ambient audio. Audio recording is more intrusive than video alone, so for UK installs, follow ICO guidance: only record audio when necessary, give clear notice, keep retention short and document your lawful basis (GDPR/DPA).

• How do I power it — PoE or mains?
  Use PoE (IEEE 802.3af) for the simplest single-cable install — power + network in one run. A 12 V DC adapter is an alternative where PoE isn’t available. For outdoor installs PoE switches or midspans make wiring neater and more reliable.

• Can it record locally if the network drops?
  Yes — it supports an on-board microSD card (commonly supported up to 512 GB) for edge backup. For long retention and easier management, pair it with an NVR or NAS and use H.265+ compression to save space.

• Is this camera suitable for UK weather and outdoor use?
  Yes — the metal turret body is weatherproof (IP67), rated for a wide operating temperature range. That said, always seal cable entries, choose a sheltered mounting point where possible and follow installer best practice for longevity.

• Will it work with other recorders or VMS (ONVIF compatibility)?
  Generally yes — it uses standard network video protocols and common codecs (H.265+/H.264+). Many third-party NVRs and VMS systems support it, but compatibility can vary by model/firmware — test one unit or check your recorder vendor’s compatibility list before buying in bulk.

• What warranty and support are included?
  When purchased through an authorised Hikvision partner like CCTVTEK, the product comes with a 3-year warranty. We also provide ongoing technical support to assist you throughout the warranty period and beyond.