1x Hikvision 8MP 2.8mm AcuSense Darkfighter Turret Network IP Camera Built-in Mic and Speaker - DS-2CD2386G2H-ISU/SL GREY

Frequently Asked Questions:

• What is the DS-2CD2386G2H-ISU/SL (GREY)?
  A rugged 8MP (4K) turret IP camera in a grey finish that combines Hikvision’s DarkFighter low-light imaging and AcuSense smart detection with active deterrence — a built-in strobe light and audible warning — plus audio support for real-time monitoring.

• What do the 'ISU' and 'SL' suffixes mean?
  Those suffixes indicate active-deterrence variants: they include hardware for visual (strobe) and audible warnings. In short — the camera can flash a light and play a warning sound to deter intruders, not just record them.

• Will the strobe light and siren actually stop intruders?
  Often, yes. A sudden bright flash and loud warning interrupt suspicious activity and frequently cause intruders to flee immediately — especially useful in small yards, driveways and shopfronts where a quick scare is effective.

• Does this model support two-way audio or only record sound?
  It supports two-way audio on variants with both speaker and microphone. That means you can listen in and speak through the camera (via a compatible NVR or app) — handy for gate control or speaking to delivery drivers.

• How good is its night and low-light performance?
  Very strong — DarkFighter technology gives usable colour and detail in very low ambient light, and the camera switches to IR for true zero-lux B/W when needed. In practice this means clearer night evidence than many standard cameras.

• What does AcuSense actually do for me?
  AcuSense is on-camera deep learning that filters motion to prioritise people and vehicles, reducing nuisance alerts from animals, rain or moving vegetation. You get fewer false positives and more meaningful notifications.

• How do I power and connect the camera?
  Most installations use Power over Ethernet (PoE) so one Ethernet cable carries power and data — neat and simple for outdoor runs. A 12 V DC option can be used where PoE isn’t available (check the exact variant/installer plan).

• If the network goes down, will it still record?
  Yes — the camera supports local edge recording (microSD card) as a backup so footage can still be captured if the NVR or network is temporarily offline. For long retention, you should pair it with an NVR or server.

• Will it work with my existing NVR or VMS (ONVIF compatibility)?
  Generally, yes — the camera uses standard network protocols and common codecs so it integrates with many recorders. However, compatibility can vary by recorder model and firmware, so test one unit or check your recorder’s compatibility list before a big rollout.

• Are there UK privacy or legal issues with using audio and active warnings?
  Yes — audio is more intrusive than video. In the UK you should follow ICO guidance: only record audio when necessary, give clear signage, keep a lawful basis and retention policy, and avoid capturing private conversations. For business installs, keep documentation so you can demonstrate compliance.

• What warranty and support are included?

  When purchased through an authorised Hikvision partner like CCTVTEK, the product comes with a 3-year warranty. We also provide ongoing technical support to assist you throughout the warranty period and beyond.