1x Hikvision 8MP 2.8mm AcuSense Darkfighter Turret Network IP Camera Built in Mic and Speaker - DS-2CD2386G2H-ISU/SL

Frequently Asked Questions:

• What is the Hikvision DS-2CD2386G2H-ISU/SL?
  An 8MP (4K) weatherproof turret camera that pairs Hikvision’s DarkFighter low-light imaging and AcuSense analytics with active deterrence — a built-in strobe light and audible warning — plus two-way audio for live communication.

• How do the strobe light and audible warning work?
  When the camera’s smart analytics detect a configured threat (person/vehicle in a zone), it can automatically flash the strobe and play a recorded warning to scare off intruders — a proactive step before calling the police or reviewing footage.

• Does it support two-way audio or just record sound?
  It supports two-way audio on models with speaker + mic hardware: you can both listen in and speak through the camera using a compatible NVR or Hikvision app, which is handy for gate control or speaking to delivery drivers.

• How well does it perform at night?
  Very well — DarkFighter technology keeps colour and detail in very low light, and built-in IR provides clear black-and-white images in total darkness (practical IR range is typically around 30 m).

• What does AcuSense actually do for me?
  AcuSense uses on-camera deep learning to focus alerts on humans and vehicles only, so you get far fewer nuisance alarms from animals, weather or moving foliage — meaning alerts that are actually worth checking.

• How is the camera powered and connected?
  Most installers use Power over Ethernet (PoE, IEEE 802.3af) so one cable carries power and data. A DC power option may be available where PoE isn’t used. It uses standard network protocols so it integrates with NVRs and VMS systems.

• Can it record locally if the network goes down?
  Yes — the camera supports edge (microSD) recording as a backup (commonly up to 256–512 GB depending on firmware) and works best when paired with an NVR for long-term storage and centralised playback.

• Is it suitable for outdoor UK installations?
  Yes — the unit is built to be outdoor-ready (IP67 dust/water protection) and rated for wide temperature ranges. Still, good cable sealing and a sheltered mounting point will maximise life in wet, windy UK conditions.

• Will it work with third-party NVRs or ONVIF systems?
  Generally yes — the camera supports standard codecs and network protocols. However, compatibility can vary by recorder model and firmware, so test one camera or consult the recorder’s compatibility list before bulk buying.

• Are there privacy or legal considerations for using audio and deterrence in the UK?
  Yes — audio and active warnings are more intrusive than video alone. Follow ICO guidance: only record audio when necessary, display clear signage, document your lawful basis and retention policy, and avoid recording private conversations. For business installs, keep a simple privacy notice and retention schedule.

• What warranty and support are included?

  When purchased through an authorised Hikvision partner like CCTVTEK, the product comes with a 3-year warranty. We also provide ongoing technical support to assist you throughout the warranty period and beyond.